Store Policy
Customer Care
Roshanee Aromas is a home based family business based in London making luxury candles and wax melts. All candles and wax melts are hand made.
The company was established summer 2021 and started producing candles and wax melts to family and friends. Although a very small home run business, we do aim to satisfy our customers by providing good quality candles to set the right mood within your homes.
If you should have any queries please contact us at roshanee.aromas@yahoo.com.
Privacy & Safety
PRIVACY GUARANTEE
Roshanee Aromas respects the privacy of it's customers and can guarantee that your personal information is safe with us. We will never share your details with any third parties whatsoever unless directed to do so by law.
PROTECTION OF PERSONAL INFORMATION
As required by the UK Data Protection Act of 1984 and 1998, we follow strict security measures in the storage and disclosure of personal information to prevent unauthorised access.
SECURE ONLINE PAYMENTS
Payment processing is delivered by PayPal. Any sensitive information you send to PayPal, from your computer to their servers is encrypted in transit using the Secure Sockets Layer (SSL) protocol.
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E-MAIL
We will retain the e-mail address given by you only to notify you of the despatch of your order. We may also on occasions e-mail details of any special offers or promotions to you using this information. We will never pass your details onto third parties.
TELEPHONE NUMBERS
Visitors who give us their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.
CONSENT
By using Roshanee Aromas and providing us with your personal information, you are accepting the privacy practices described in this policy statement.
We may update our Privacy Policy from time to time. Please check back here occasionally. You will always find the latest version posted here. Updates to our Privacy Policy that would affect how we treat your personal information will not apply to information collected before we made the update, unless we first obtain your consent.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments